Its always been great service. I come for oil changes and inspections, never a problem. Very good customer service, they were efficient, informative and made me feel like they were there to do as good as a job as the Very good customer service, they were efficient, informative and made me feel like they were there to do as good as a job as they could. All was great, staff super nice!!!! Chuck P.
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Nothing went wrong!! Thank you!! Alannah B. I went in for a regular oil change and was asked if they could check my cabin air filter. I thought nothing of it and said yes. When it was pulled out, it was disgusting and covered in leaves. The guy told me this is what I breathed in when I turned my air on.
I asked how much it would be for that on top of my oil change. Since clearly I was not expecting to spend the extra money, he was willing to give me a discount for both. They also checked my wipers and always put air in my tires when o visit. Long wait before getting into the bay and long wait in the bay. This location was extremely busy this weekend. The wait was slightly less on Saturday.
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This location always had top-notch customer service. They are always friendly and never try to sell me anything i don't need very important.
I'll definitely return to this location for my next service. Racing The tech were very good understanding what was needed to be done to my jeep. The only reach I would not return to this store is The only reach I would not return to this store is because I am from out of town. The first associate behaved as if he was interrupted. He did not explain the difference in pricing just said regular or syntheti He did not explain the difference in pricing just said regular or synthetic. I had to get my receipt from a previous oil change to determine the difference.
The last technician I dealt with was more customer focused and explained what took place. Nichole A. They are always through and make sure everything is done. They are nice too. Very friendly and explained things. Took time to show me some safety concerns that needed immediate attention. Kathy F. Stanley Concord nc. They were very disciplined. Everyone was on point. No pushy sales.
Very efficient. Knowledgeable staff. Lisa G. This is the only Valvoline location I go to! They are so friendly and I feel great about my service I receive! Pam L. Alex - was very knowledgeable and worked to get me out efficiently. They did what I needed done. Good service. Quick and easy. Was almost two hour wait for vehicle inspection.
Margarita S. Great to stay in the car while the oil change. Been coming here for years.
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I like the low pressure on additional services. Trustworthy staff. Enjoyed meeting the new manager. Steve E. The crew that worked on my truck was very professional. They looked up the spec for my oil and filter to make sure the correct p They looked up the spec for my oil and filter to make sure the correct parts were used.
Work was done neatly and quickly. Debbie C. The service technician was very courteous and quick. Great guys, great service, fair price. Very friendly and excellent customer service. Very accommodating and professional.
Very little wait time and service was completed quickly. Wayne A Hughes. As a Manager , I always stress Putting the the customer First. So refreshing to see the valvoline Brand Doing just that. Jason, James and Alex , Did a outstanding job of taking care of me , Job well done! Customer for life thanks too these guys, Thank You Wayne Hughes. Excellent Service from the time I pulled in until they waved good bye. A young guy that I was told had only been there two weeks A young guy that I was told had only been there two weeks was so pleasant and smiled as he talked to me, the gentleman at the bay was so professional and pleasant, the manager also had to come over about my Groupon, he handled it with ease and that place ran like clockwork Everyone was neat and clean and I was really impressed.
I even told them. If there was anything to complain about it was the wait but in my opinion I can't consider it a complaint because the fact you a If there was anything to complain about it was the wait but in my opinion I can't consider it a complaint because the fact you all were open on Sunday was amazing.
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Reena M. The representative was very knowledgeable and even asked me to step out of the car to be able to show me which fluids were low a The representative was very knowledgeable and even asked me to step out of the car to be able to show me which fluids were low and how to check when they may need to be refilled.
I appreciate this very much! David I. The employee showed me the color of the new oil in my car by showing me the deep stick. Never been done before. This ensured me This ensured me that my oil was actually changed. The tech who was mainly helping me, worked on my car, and rang me up on the computer was extremely friendly and knowledgeable, a The tech who was mainly helping me, worked on my car, and rang me up on the computer was extremely friendly and knowledgeable, and did not judge me for not taking great care of my car.
I always come to this station. The staff is very friendly and explain everything as they go along. Any questions I have are answ Any questions I have are answered promptly and thoroughly. Dario melo. The staff was very friendly. No pressure to have more work done than what I came to do. They got me in and out quickly.
Friendly and courteous staff. Prompt service, they got us in and out quickly. Thank you! Alison B. Customer Service was top notch and the time frame from wait to completion was good. AD Mapp. I waited outside for 30 minutes before pulling my vehicle into a bay for service.
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This is the only this has happened, and in not This is the only this has happened, and in not sure it will ever happen again. Fish lady. Fast quick and reliable.